The Department is located at 1303 South Cannon Boulevard in Kannapolis.

Hours of Operation are 8:00 AM to 5:00 PM Monday through Friday.

The main telephone number is 704-920-1400.

Appointments are not normally made for initial applications. The Department strives to provide prompt service on a first come, first serve basis.

Persons who have reason to believe that children or disabled adults may be the victims of abuse or neglect should call the Department's main number during office hours. Law enforcement agencies should be contacted after working hours.